Terms & Conditions
Last updated: October 05, 2025
1. Acceptance of Terms
By accessing and using CPANation.com.au ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions govern your use of our accounting directory platform and all related services provided by CPANation.
2. Description of Service
CPANation.com.au is an Australian-based directory platform that connects businesses and individuals with qualified Chartered Accountants and Certified Public Accountants (CPAs) across Australia.
Our services include:
- Professional directory of verified accounting professionals
- Search and filtering capabilities by location and specialization
- Profile management for accounting professionals
- Subscription services for enhanced visibility
- Communication tools between clients and professionals
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our platform, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Professional Verification
Accounting professionals must provide valid credentials and undergo verification before being listed on our platform. We reserve the right to verify qualifications and remove unverified profiles.
4. Subscription Services
4.1 Profile Claiming
Accounting professionals may claim their profiles for a monthly subscription fee of $29.99 AUD. This includes:
- Full profile management capabilities
- Enhanced visibility in search results
- Direct communication with potential clients
- Analytics and performance insights
4.2 Premium Features
Additional premium features are available for $99 AUD per month, including:
- Featured listing placement
- Advanced marketing tools
- Priority customer support
- Custom profile enhancements
4.3 Payment Terms
All payments are processed securely through Stripe. Subscriptions are billed monthly and can be cancelled at any time. Refunds are subject to our refund policy.
5. User Conduct and Prohibited Activities
You agree not to use our platform for any unlawful or prohibited activities, including:
- Posting false, misleading, or fraudulent information
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Harassing, threatening, or abusing other users
- Attempting to gain unauthorized access to our systems
- Using automated systems to access our platform
- Spamming or sending unsolicited communications
6. Content and Intellectual Property
6.1 User Content
You retain ownership of content you post on our platform but grant us a license to use, display, and distribute such content in connection with our services.
6.2 Platform Content
All content on CPANation.com.au, including text, graphics, logos, and software, is owned by us or our licensors and protected by Australian and international copyright laws.
6.3 Professional Information
Professional information displayed on our platform is provided by the accounting professionals themselves. We do not guarantee the accuracy of such information but encourage verification.
7. Disclaimers and Limitations of Liability
Important: CPANation.com.au is a directory platform only. We do not provide accounting, tax, or financial advice. All professional services are provided directly by the listed accounting professionals.
7.1 Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify or discontinue services at any time.
7.2 Professional Services
We are not responsible for the quality, accuracy, or outcomes of professional services provided by listed accounting professionals. Users engage with professionals at their own risk.
7.3 Limitation of Liability
To the maximum extent permitted by law, CPANation shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We comply with the Australian Privacy Principles and relevant data protection legislation.
9. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms.
You may terminate your account at any time by contacting us or using the account settings on our platform.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of our platform will be subject to the exclusive jurisdiction of the Australian courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: legal@cpanation.com.au
- Website: CPANation.com.au
- Address: CPANation, Australia
Need Help?
If you have questions about these Terms or need assistance with our platform, please don't hesitate to contact us.
Support Email: support@cpanation.com.au
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST