Privacy Policy

1. Introduction

CPANation.com.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy applies to all users of CPANation.com.au, including visitors, registered users, and accounting professionals listed on our platform.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Business information (company name, address, ABN)
• Professional qualifications and certifications
• Service areas and specializations
• Profile photos and professional descriptions
• Payment information (processed securely through Stripe)

2.2 Usage Information

We automatically collect certain information when you use our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Search queries and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our directory services
• To facilitate connections between clients and accounting professionals
• To process payments and manage subscriptions
• To communicate with you about our services
• To improve our website and user experience
• To comply with legal obligations
• To prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With accounting professionals when you contact them through our platform
• With service providers who assist us in operating our website
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Staff training on data protection

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.